The know-how of the Minor Ailments Service, towards a clinical pharmacy

Minor Ailments Service is the Community Pharmacy Service provided in the consultation of a specific health problem, for a patient or caregiver who comes to the pharmacy requesting the most appropriate remedy for them. It is one of the most important activities in our profession. The Minor Ailments Service is established when the community pharmacist begins to work in a protocolized manner and following the methodology. The Indica+Pro Study began in 2020 and ends this year. It has more than 20,500 records.

An example to follow are some of the experiences of colleagues in the SEFAC Pharmaceutical Minor Ailments work group that we can read about in the article "Factors and strategies in the implementation of the Minor Ailments Service in Community Pharmacy" published in this issue. It is a pharmacy committed to its patients where the entire team works in a coordinated manner and keeps a surprising number of records in the Indica+Pro Study.